Good Faith Estimate
Upfront cost information as required by the No Surprises Act — so you know what to expect before your first session.
What is a Good Faith Estimate?
Under the No Surprises Act, health care providers are required to give patients who don’t have insurance, or who choose not to use their insurance, an estimate of the expected charges for health care services before those services are provided.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
At Clarity Counseling of Delaware, we are committed to fee transparency. If you have questions about your estimate or our billing practices, please reach out to us directly at billing@claritydelaware.com.
Expected charges for therapy services
The following rates apply to self-pay clients and those who choose not to use insurance. We always recommend that insured clients verify their specific benefits with their carrier. Rates are subject to change; you will always receive an updated estimate before any scheduled service.
Using insurance? See accepted plans →| Service | Self-Pay Rate |
|---|---|
| Initial Evaluation | $175 |
| Individual Therapy1-hour session | $150 |
| Couples & Family Therapy | $155 |
Note: The above rates are estimates for a single session. Actual total costs will vary based on the number and type of sessions provided. A personalized Good Faith Estimate reflecting your anticipated treatment plan will be provided before any scheduled service.
Your rights under the No Surprises Act
You have the right to receive a Good Faith Estimate in writing at least 1 business day before your scheduled service.
If you receive a bill that is $400 or more higher than your estimate, you can dispute the charge through a formal dispute process.
You can ask your provider for an updated estimate at any time, and you are never obligated to proceed with services after reviewing your estimate.
What to do if your bill is higher than estimated
If you are billed for an amount that is substantially more than your Good Faith Estimate, you have the right to dispute the bill. Here is how the process works:
Keep a copy of your Good Faith Estimate. When you receive your bill, compare the total charges. If the final bill is $400 or more above the estimate, you may be eligible to dispute.
Reach out to our billing team at billing@claritydelaware.com within 120 days of receiving the bill. We will review the charges and work with you toward a resolution.
If we cannot resolve the discrepancy, you may start the dispute resolution process with the U.S. Department of Health & Human Services. Visit cms.gov/nosurprises or call 1-800-985-3059 for more information.
An independent arbitrator will review both the Good Faith Estimate and the actual bill. Neither you nor the provider is required to pay more than the disputed amount during the review period.
Important: You must initiate the dispute resolution process within 120 calendar days of the date of the original bill. For detailed information about your rights, visit cms.gov/nosurprises.
Questions about costs or your coverage?
We’re happy to walk you through your benefits, explain the fee schedule, or provide a personalized Good Faith Estimate before your first session.
Email Our Billing Team